How do I contact you about a privacy request?

Use live chat for the fastest reply, or email privacy@odingacor.vip if you want a written record. We answer from 08:00-22:00 WIB and keep the thread open until the request is complete.

Reference

Privacy Policy for Indonesia Accounts

Before you open your account, this page clearly shows what we collect, how we use cookies, how long we keep records, and how you can ask for changes…

Account dataCookie useDevice logsLocal law

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What We Collect and Why

odingacor Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We apply this policy to account data, device logs, cookie data, and transaction markers connected to DANA, OVO, GoPay, and QRIS. If you visit from Bandung on mobile and later switch to desktop, the same session rules help keep your preferences aligned. Where sharing or retention

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is involved, it depends on local law and is available only where local law permits. We do not sell your data to unrelated parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

How to Reach Our Privacy Team

The fastest path for a privacy request is live chat, then email if you need a written thread.

HANDLING STANDARDS

How We Handle Your Data

Our privacy handling starts with the details needed to run your account: login name, contact route, device type, session time, and payment references from DANA, OVO, GoPay, or QRIS.

Data collection

We collect the minimum account details needed to match you to your profile and keep payment traces accurate. That includes login timestamps, device type, and the reference that links your DANA, OVO, GoPay, or QRIS activity to the right record.

Cookies

Cookies remember language choice, session state, and small site preferences so you do not reset them every visit. On Android Chrome or iPhone Safari, you can clear cookies in browser settings, and the page returns to default options on the next load.

Account checks

When you ask for access or changes, we confirm the email or phone number on file and may request a fresh identity match where local law allows. This keeps the request attached to your account instead of a copied message.

Retention

We keep logs, support history, and transaction references only as long as needed for account records, dispute handling, and legal duties. After that period, we remove or anonymise the record from active systems used by the support team.

Your changes

If your contact detail changes, open Account > Privacy, send the update from your registered email, and wait for confirmation. We process the change after the identity check passes, then use the new detail for future privacy contact.

Where to ask

For privacy matters, send one clear request through live chat or email and include the exact field you want changed. We keep a written trail, reply in English, and close the case only after the correction or access step is finished.

Privacy Questions You May Ask

These are the questions we hear most often about data access, correction, cookies, and retention. We keep the answers tied to the same account rules used in support, and we only process requests where local law permits. If you want a faster result, send the request from the contact on file and name the exact detail you want changed promptly.

We keep the login, contact route, device type, session time, and the payment reference needed to match DANA, OVO, GoPay, or QRIS activity to your record. We do not ask for more than the request needs.

Cookies let us keep your language, session state, and small page settings in place when you move between Android Chrome, iPhone Safari, and desktop. If you clear them in browser settings, the site starts again with default preferences.

Yes. Open Account > Privacy, send the request from the email tied to your account, and name the exact field that needs a change. We confirm the identity match first so the change reaches the right profile.

We keep logs, support history, and transaction references only as long as needed for account records, dispute handling, and legal duties. After that, we remove or anonymise what is no longer required from active systems.

Use live chat for the fastest reply, or email [email protected] if you want a written record. We answer from 08:00-22:00 WIB and keep the thread open until the request is complete.

Yes. Access and eligibility depend on local law, and we only move ahead where local law permits it. If a request or feature is not allowed in your region, we will say so before taking the next step.

Contact us at once through live chat or email, then tell us the device type, time, and any payment reference you recognise. We can check the logs, secure the account, and advise the next privacy step.

Privacy Policy for Indonesia Accounts

How to Reach Our Privacy Team

How We Handle Your Data

Data collection

Cookies

Account checks

Retention

Your changes

Where to ask

Privacy Questions You May Ask

01 What data do you keep for my account?

02 Why do you use cookies on mobile and desktop?

03 Can I ask you to correct my account details?

04 How long do you keep my data?

05 How do I contact you about a privacy request?

06 Does local law affect access to this policy?

07 What should I do if I see a sign-in I do not know?

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